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International Flight Attendant, September 2005 to
November 2013
Continental Airlines, Newark Liberty International
Airport, Newark N.J.
· Serve as lead flight attendant to Central and South American
destinations, including European destinations where Spanish is spoken.
· Translate announcements made by flight crew and help with passengers
that do not speak English to Latin America and Spain
· Assist with duty free and all sales on board aircraft.
· Provide the best customer service for one of the largest airlines in
the world
· Perform effectively to all safety and emergency situations that may
occur onboard aircraft
Tour Guide/Driver/Relief Dispatcher, February 2002
to September 2005
Westin Rio Mar Beach Resort & Country Club,
Rio Grande, P.R.
· Give tours to various types of guest, from top executive VIPs to
large convention groups.
· Received many commendations from guest that have participated in one
of my tours.
· Work in other positions as needed, such as dispatch, airport
operations, and shuttle/sedan/limo driver.
· Worked in dispatch office to cover heavy demands, assist in
operations, or vacations
Flight Attendant, September 2000 to November 2001
U.S. Airways LaGuardia Airport, Flushing, N.Y.
· Provided the best and safest customer service to thousands of U.S
Airways’ passengers daily.
· Worked successfully over 1,200 flight hours efficiently carrying out
all security, safety, customer service, and monitoring responsibilities
· Attended to several medical emergencies that occurred in-flight
effectively and favorably.
Dispatch
Supervisor/Driver, December 1997 to September 2000
Resort Transportation Services, Carolina, P.R.
· Planed, coordinated, and supervised transportation for large groups
of over 1,000 people.
· Responded immediately to last minute changes that can occur in daily
operations due to weather, breakdowns, unexpected arrivals, among others.
· Attended to telephone calls, faxes, radio communications and
incoming drivers all at the same time.
· Effectively managed the use of all vehicles during my shift.
· In emergencies, or as needed, driven one of the motor coaches,
shuttle bus, sedans, and limos.
· Before promotion drove all size vehicles up to motor coaches
on a regular basis
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